The staff were very friendly and nice!!! Upon our arrival, the gentleman at the reception came to the gate and gave us a warm welcome. He was very helpful and offered us a lot of useful suggestions about the surrounding areas. Besides giving us maps and tips, he also recommended us his personal favorite restaurant choices. I'll give the staff a full score. The room is spacious and clean. It was a bargain considering the price. The breakfast was acceptably good too.
The hotel was some distance away from the Frankfurt Hbf and there were not many choices of the restaurants nearby. You might consider taking the Tram to get to the hotel and have your dinner somewhere else before going back to the hotel.